Refund Policy

Last updated: 5 November 2026

First month

If WakeHello doesn’t work for you, ask for a refund within 14 days of your first payment and we will refund it in full, no questions asked.

Later months

You can cancel anytime and you won’t be charged again. Months that have already started are not refunded, except when the service failed to call you because of a problem on our side; in that case, tell us and we will refund that month.

If we stop the service

If we end your plan early, we refund the unused part of the period you paid for.

How to ask

Email [email protected] from the address you subscribed with. Refunds are issued through our payment provider to your original payment method, usually within 5–10 business days.